Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Data: Name, company, email address, phone number, and mailing address.
• Inquiry Data: Information you provide when contacting us for technical support, quotes, or compliance consultations.
• Technical Data: IP address, browser type, operating system, and usage details collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries and provide customer support for HVAC and emissions control systems.
• To send technical updates, regulatory compliance information, or service announcements.
• To improve our website, products, and services.
• To comply with legal obligations and enforce our agreements.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• With trusted service providers who assist in our operations (e.g., hosting, analytics) under strict confidentiality agreements.
• If required by law, regulation, or legal process.
• To protect the rights, property, or safety of Spirits & Smoke Systems, our users, or the public.

4. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, update, or delete the information we have on you.
• The right to object to or restrict certain processing activities.
• The right to data portability.

To exercise these rights, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy, you can contact us: